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Nurse Burnout 2020

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

Clinician burnout is an important problem facing the healthcare industry. While ...


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Arch Collaborative Guidebook 2020

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

A product of the October 2020 Arch Collaborative Summit, the Arch Collaborative Guidebook lays out the best practices identified in Collaborative data and shared by the most successful organizations in the Collaborative....


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Why Invest in Measurement?

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

KLAS Arch Collaborative Report...


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Role of Provider/Vendor Partnership in EHR Success

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

KLAS’ Arch Collaborative research has found that success is possible with any EHR—the Collaborative includes organizations from a variety of EHR customer bases who feel their vendor has delivered a high-quality solution. This report...


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Role of Healthcare IT in COVID-Related Burnout

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

After a year of packed ICUs, PPE shortages, and other COVID-19 related stressors, there is hopefully light at the end of the tunnel, with vaccines becoming widely available and COVID-19 case numbers declining. However,...


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Clinician Trust in Organization/IT Leadership

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

A clinician’s trust in their organization and IT leadership can greatly impact their EHR experience. To measure this trust, the Arch Collaborative EHR Experience Survey asks end users whether they agree their organization and...


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Arch Collaborative Nursing Summit White Paper 2021

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

On February 10, 2021, 78 people from 10 health systems and 4 vendor organizations convened virtually for KLAS’ Arch Collaborative Nursing Workshop to discuss improving nurses’ EHR experience. High-performing nurse faculty members presented their...


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The Science of Improving the EHR Experience 2021 Update

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

A total of 46 Arch Collaborative member organizations have now measured clinician EHR satisfaction at least twice. These organizations understand that improvement is an iterative process, with repeat measurements serving to gauge the efficacy...


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Clinician Training 2021 Update

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

Training is the backbone of user mastery (one of the three pillars of EHR satisfaction outlined in the ...


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Individual Repeat Measurements

KLAS Research - (Saturday March 11, 2023) - Daily Reads/ KLAS Research

To date, over 45 Arch Collaborative organizations have used the EHR Experience Survey to measure their clinicians’ EHR satisfaction at least twice, capturing the repeat scores of over 30,000 clinicians. Between measurements, these organizations...


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I am an experienced healthcare executive with over 15 years of deep clinical and informatics expertise in the design, development, implementation and support of complex healthcare solutions. Beginning my career as a cardiologist, I understand the needs of clinicians and the nature of their work.