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CIO Podcast – Episode 49: Frictionless Billing with Joanne Mizell

Healthcare IT Today - (Wednesday February 15, 2023) - Healthcare IT Today/ Videos

For the 49th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Joanne Mizell, Chief Operating Officer at Banner|Aetna to talk about Frictionless Billing, an initiative to improve the patient billing process.  Mizell shares with us some of the financial and revenue pressures that healthcare organizations are facing today and her answer may surprise you.  Plus, she shares how being a "payvider" (provider and payer) provides a great opportunity to address problems like the Frictionless Billing effort they rolled out to improve the billing experience for patients.  We also ask Mizell how technology has helped and...


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Singapore’s iHiS taps Google Cloud, Accenture to drive healthcare innovation

Healthcare IT news - (Wednesday February 15, 2023) - Frequent Updates/ Healthcare IT News

Integrated Health Information Systems, Singapore's national healthcare technology agency, has collaborated with Google Cloud and Accenture to promote the development of data-driven applications to "deliver more high-quality and digital-first healthcare experiences."Accenture is helping deploy Apigee, Google Cloud's API management platform, which will provide third-party developers access to data and services across iHiS's managed systems to create new applications and capabilities.  The resulting flexible API-based architecture from this collaboration will serve as a "connective tissue across data sources and applications," as per iHiS assistant chief executive Alan Goh.  Google Cloud has also built security features into the Apigee platform to provide iHiS full visibility over...


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Indian healthcare chiefs doubt their cybersecurity capability: report

Healthcare IT news - (Wednesday February 15, 2023) - Frequent Updates/ Healthcare IT News

A new survey report in India has gauged the stances of healthcare leaders on their use of technology in an effort to yield operational efficiencies, enhance service delivery, and improve health outcomes. More than 50 respondents, who are mostly chief executives of multi-site hospitals based in metropolitan cities, were polled by Grant Thornton Bharat and the Association of Healthcare Providers (India) in the said report titled "Technology transformation for future-ready healthcare." FINDINGS The survey revealed that around eight in 10 respondents are increasing their digital and technology budget in the next 12 months. One major area of investment is 5G technology, which is noted for...


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How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

HIT Consultant - (Wednesday February 15, 2023) - Frequent Updates/ HIT Consultant

Toni Land, Head of Clinical Healthcare Experience at MedalliaIt’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members. Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should patient and team member experience efforts within the healthcare sector. That’s all the more true as the country now navigates...


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NIST Provides Much-Needed AI Guardrails

Digital Health Frontier - (Wednesday February 15, 2023) - AI/ Daily Reads/ Digital Health Frontier

By John Halamka and Paul Cerrato — The National Institute of Standards and Technology recently published a framework that will help health care providers assess AI trustworthiness, explainability, and bias. The post NIST Provides Much-Needed AI Guardrails appeared first on Mayo Clinic Platform....


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Few Managed Care Plans Have Current Contact Info for Medicaid Members as Redeterminations Loom

MedCity News - (Wednesday February 15, 2023) - Frequent Updates/ MedCity News

Just about one-third of managed care plans have verified or current contact information for between 76% and 100% of their Medicaid members, a recent survey found.  The news comes as the Medicaid continuous enrollment provision is set to expire March 31 due to the Consolidated Appropriations Act. The requirement was part of the Families First Coronavirus Response Act and banned states from disenrolling people from Medicaid during the public health emergency (although the Consolidated Appropriations Act separated the requirement from the PHE, which will end in May). Starting April 1, states can resume disenrollments and Medicaid enrollees will have to undergo the...


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We’re Feeling the Effects of the Nursing Shortage. Technology Can Help.

MedCity News - (Wednesday February 15, 2023) - AI/ Frequent Updates/ MedCity News

The healthcare industry is in desperate need of nurses — and fast. Chances are this isn’t news to you. You’ve seen the countless headlines covering the impact the pandemic has had on nurses, and how that nursing shortage has impacted employment numbers, healthcare facilities, and patient care. Nurses are burnt out. They’re stressed, exhausted, and struggling to find adequate mental health support. But the pandemic isn’t the only issue to blame. Experts are predicting that over 1 million RNs will likely retire by 2030, which will only add to the heaviness of the nursing shortage. An overly-stressed out and aging workforce of...


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Where Are All the Patients?

MedCity News - (Wednesday February 15, 2023) - AI/ Frequent Updates/ MedCity News

It’s no secret that patient enrollment is one of clinical research’s biggest hurdles. According to an analysis of trials listed, 55% of terminated trials were ended because of low patient enrollment. The analysis also reported that Phase III and Phase IV trials have an enrollment efficiency of less than 40%. Yet another analysis found more than 80% of studies do not enroll on time, often leading to a study extension or additional research sites. The problem isn’t just enrollment, it’s also the enrollment of diverse patients. Racial and ethnic minorities, specifically Black or African American, Hispanic/Latino, Indigenous and Native American, Asian, Native...


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Rising Costs Are Keeping Healthcare CFOs Up a Night — Can Data Help?

MedCity News - (Wednesday February 15, 2023) - Frequent Updates/ MedCity News

The increasing costs of labor and supplies are the top issues keeping healthcare CFOs up at night, according to a new report released by Syntellis, a provider of performance management software. To effectively address these concerns, healthcare providers must ensure they have access to data-driven analytics software that can help them make important decisions — such as how to effectively manage their existing workforce and where to shift care delivery models — the report said. Syntellis surveyed more than 200 U.S. healthcare finance professionals who work at hospitals, health systems and integrated delivery networks. These professionals agreed that last year was a...


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What Is PHI, and How Can Healthcare Organizations Keep It Secure?

HealthTech Magazine - (Wednesday February 15, 2023) - Frequent Updates/ HealthTech Magazine

What Is Protected Health Information?According to UC Berkeley’s Human Research Protection Program, PHI includes any information found in medical records or clinical data sets that can be used to identify an individual. In addition, this information must have been collected, used or disclosed while providing a healthcare service. PHI can be used during the diagnosis or treatment of a patient or in clinical research processes. The HIPAA Privacy Rule and Security Rule require the protection of identifiable health information, such as: Information collected by doctors, nurses and other healthcare providers in the medical record Conversations between doctors and other healthcare providers about a patient’s...


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I am an experienced healthcare executive with over 15 years of deep clinical and informatics expertise in the design, development, implementation and support of complex healthcare solutions. Beginning my career as a cardiologist, I understand the needs of clinicians and the nature of their work.