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NHS Orkney delays EPR go-live following ‘resource challenges’

Digital Health - (Monday November 24, 2025) - Digital Health/ Frequent Updates

NHS Orkney has delayed the launch of its new electronic patient record (EPR) to spring 2026 because of “significant resource challenges”. The health board signed a deal with Cambric Systems, a supplier of healthcare patient...

NHS Orkney has postponed the launch of its electronic patient record (EPR) system, MORSE, to spring 2026 due to significant resource challenges. Initially set for early 2025, the delay highlights obstacles in deployment, as noted by former CEO Laura Skaife-Knight. Acknowledging the pressures, Gary Sherriff from Cambric Systems expressed support for the revised timeline, emphasizing the importance of a robust EPR for modern healthcare needs. Meanwhile, concerns about transitioning from paper to electronic records have been addressed, ensuring all records are now digitized. This situation reflects broader challenges faced by NHS trusts in EPR implementations. #HealthIT #EHR #NHS #DigitalHealth #HealthcareInnovation #PatientCare #HealthTech

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

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Prompt Tokens - 756
Completion Tokens - 152
Total Tokens - 908

 

CMS Telehealth Guidance After Government Shutdown

DistilINFO Hospital IT - (Monday November 24, 2025) - Daily Reads/ DistilINFO Hospital IT

Overview of CMS Telehealth Policy Update The Centers for Medicare & Medicaid Services (CMS) recently issued critical telehealth guidance following the resolution of a 43-day government shutdown. This extended fiscal standoff created significant uncertainty for...

The recent CMS telehealth guidance post-government shutdown brings crucial clarity for healthcare providers navigating reimbursement uncertainties. Key updates include retroactive payments for telehealth claims, crucial for sustaining small practices, and a looming January 30 deadline for Medicare telehealth flexibilities. This expiration could limit patient access to remote care, especially for those in rural areas. Additionally, CMS now allows providers to use physical practice addresses for billing, enhancing privacy for hybrid practitioners. Staying informed on these changes is vital for maintaining continuity of care and optimizing operational strategies.#Telehealth #HealthcareIT #CMS #Medicare #RemoteCare #HealthPolicy #Telemedicine

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-CfS4kDqxTLfrIKUPXOvnz3ZmFxMBq", "object": "chat.completion", "created": 1763995406, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "The recent CMS telehealth guidance post-government shutdown brings crucial clarity for healthcare providers navigating reimbursement uncertainties. Key updates include retroactive payments for telehealth claims, crucial for sustaining small practices, and a looming January 30 deadline for Medicare telehealth flexibilities. This expiration could limit patient access to remote care, especially for those in rural areas. Additionally, CMS now allows providers to use physical practice addresses for billing, enhancing privacy for hybrid practitioners. Staying informed on these changes is vital for maintaining continuity of care and optimizing operational strategies. nn#Telehealth #HealthcareIT #CMS #Medicare #RemoteCare #HealthPolicy #Telemedicine", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 1044, "completion_tokens": 125, "total_tokens": 1169, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 1044
Completion Tokens - 125
Total Tokens - 1169

 

LIFT Music: Empowering Minds Through Music

DigitalHealth.London - (Monday November 24, 2025) - Daily Reads/ DigitalHealth.London

The latest DigitalHealth.London Launchpad cohort, which was delivered between September 2025 and November 2025, supported 20 early-stage digital health companies across London. Across 10 weeks, the companies were equipped with the essential knowledge they needed to...

🎶 Exciting developments in digital health! LIFT Music, an innovative app from Headsoup, empowers users to create music through gestures, enhancing cognitive engagement and emotional well-being. Developed during the DigitalHealth.London Launchpad, this low-cost solution addresses barriers to traditional music therapy, offering measurable data to track progress. With successful pilot programs in SEND schools, LIFT Music is transforming therapeutic practices and promoting creativity among diverse populations. This intuitive app aligns with the NHS Long Term Plan, making music therapy accessible for all.#DigitalHealth #MusicTherapy #HealthTech #Innovation #PatientEngagement #NHS #HealthcareIT

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

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Prompt Tokens - 923
Completion Tokens - 127
Total Tokens - 1050

 

Multimodal analysis of whole slide images in colorectal cancer

npj Digital Medicine - (Monday November 24, 2025) - Frequent Updates/ npj Digital Medicine

Multimodal models have enabled the integration of digital pathology, radiology, clinical information, and omics data to enhance Colorectal cancer (CRC) care. This systematic review critically appraises Multimodal digital pathology techniques applied in CRC, their...

In the latest systematic review, the integration of multimodal analysis in colorectal cancer (CRC) is explored, showcasing how combining digital pathology, radiology, and clinical data enhances diagnostic accuracy and survival predictions. The study critically evaluates 22 multimodal techniques, revealing that while these approaches outperform traditional models, challenges such as data heterogeneity and interpretability persist. Key findings emphasize the importance of feature extraction and fusion techniques in improving predictive capabilities. This research highlights the transformative potential of AI in CRC management, paving the way for more personalized treatment strategies.#DigitalPathology #AIinHealthcare #ColorectalCancer #DataIntegration #PredictiveAnalytics #MedicalResearch #HealthTech

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-CfbBsEgtQu9PXidYeyY4xOaISLiXH", "object": "chat.completion", "created": 1764030444, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "In the latest systematic review, the integration of multimodal analysis in colorectal cancer (CRC) is explored, showcasing how combining digital pathology, radiology, and clinical data enhances diagnostic accuracy and survival predictions. The study critically evaluates 22 multimodal techniques, revealing that while these approaches outperform traditional models, challenges such as data heterogeneity and interpretability persist. Key findings emphasize the importance of feature extraction and fusion techniques in improving predictive capabilities. This research highlights the transformative potential of AI in CRC management, paving the way for more personalized treatment strategies. nn#DigitalPathology #AIinHealthcare #ColorectalCancer #DataIntegration #PredictiveAnalytics #MedicalResearch #HealthTech", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 29471, "completion_tokens": 134, "total_tokens": 29605, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 29471
Completion Tokens - 134
Total Tokens - 29605

 

Monday Morning Update 11/24/25

HIStalk - (Sunday November 23, 2025) - Daily Reads/ HIStalk

Top NewsGE HealthCare will acquire medical imaging company Intelerad for $2.3 billion in cash. London-based private equity firm Hg Capital, whose healthcare portfolio also includes HHAeXchange and Rhapsody, acquired intelerad in 2020 for...

In this week's update, GE HealthCare plans to acquire Intelerad for $2.3 billion, showcasing the growing trend of consolidation in medical imaging. Meanwhile, HIMSS faces significant restructuring, resulting in layoffs and a shift towards analytics and consulting services. Notably, Eli Lilly reaches a $1 trillion valuation, driven by its weight loss drugs. Additionally, studies highlight the effectiveness of smartwatches in detecting atrial fibrillation, while the VA prepares to implement ambient AI across its medical centers. These developments underscore the dynamic landscape of healthcare IT and the increasing integration of technology in patient care. #HealthcareIT #DigitalHealth #MedicalImaging #HealthTech #AIinHealthcare #HIMSS #HealthInnovation

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-Cf9vaqWYGKTnjNu7NpBoPlHkfSmfH", "object": "chat.completion", "created": 1763925646, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "In this week's update, GE HealthCare plans to acquire Intelerad for $2.3 billion, showcasing the growing trend of consolidation in medical imaging. Meanwhile, HIMSS faces significant restructuring, resulting in layoffs and a shift towards analytics and consulting services. Notably, Eli Lilly reaches a $1 trillion valuation, driven by its weight loss drugs. Additionally, studies highlight the effectiveness of smartwatches in detecting atrial fibrillation, while the VA prepares to implement ambient AI across its medical centers. These developments underscore the dynamic landscape of healthcare IT and the increasing integration of technology in patient care. #HealthcareIT #DigitalHealth #MedicalImaging #HealthTech #AIinHealthcare #HIMSS #HealthInnovation", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 2272, "completion_tokens": 143, "total_tokens": 2415, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 2272
Completion Tokens - 143
Total Tokens - 2415

 

Shedding Trauma, Pain and Shame: How an Orthodox Daughter Became a Beloved Yoga Therapist

eHealth Radio Network - (Saturday November 22, 2025) - eHealth Radio Network/ Podcasts

 Rachel Krentzman who is a practicing yoga and physical therapist and certified Hakomi psychotherapist and the author of her new book is As Is: A Memoir on Healing the Past Through Yoga joins eHealth Radio and...

In her memoir "As Is," Rachel Krentzman shares her journey from trauma to healing through yoga and psychotherapy. Growing up in a strict Orthodox Jewish community, she faced profound challenges, including her father's arrest. Rachel discusses how small moments can reveal deeper truths and how her physical practice evolved into a transformative tool for emotional healing. Her story aims to inspire women navigating their own healing journeys, emphasizing the importance of shedding past pain and embracing authenticity.#HealthcareIT #YogaTherapy #MentalHealth #EmotionalHealing #WomenInWellness #TraumaRecovery #PersonalGrowth

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-Cf4IrI29uGUgdHIRqghA1lPd96GT8", "object": "chat.completion", "created": 1763904025, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "In her memoir "As Is," Rachel Krentzman shares her journey from trauma to healing through yoga and psychotherapy. Growing up in a strict Orthodox Jewish community, she faced profound challenges, including her father's arrest. Rachel discusses how small moments can reveal deeper truths and how her physical practice evolved into a transformative tool for emotional healing. Her story aims to inspire women navigating their own healing journeys, emphasizing the importance of shedding past pain and embracing authenticity. nn#HealthcareIT #YogaTherapy #MentalHealth #EmotionalHealing #WomenInWellness #TraumaRecovery #PersonalGrowth", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 677, "completion_tokens": 115, "total_tokens": 792, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 677
Completion Tokens - 115
Total Tokens - 792

 

HIMSSCast: The role of local public policy in healthcare

Healthcare IT news - (Saturday November 22, 2025) - Frequent Updates/ Healthcare IT News

As chair of the Public Health and Environment Committee, Baltimore Councilwoman Phylicia Porter helps direct local policy and legislation on health disparities.Baltimore Councilwoman Phylicia Porter has long had a focus on public health and...

In the latest HIMSSCast, Baltimore Councilwoman Phylicia Porter emphasizes the crucial role of local public policy in addressing healthcare disparities. With a focus on modernizing maternal health data, her initiatives aim to combat the alarming rates of infant morbidity and mortality among Black mothers and children. By leveraging a $4.2 billion city budget, Porter advocates for improved care coordination and interoperability among health services. As municipalities hold the power for agile program development, the conversation highlights the need for collaboration among healthcare stakeholders to bridge gaps and enhance health equity.#HealthcareIT #HealthEquity #PublicHealth #MaternalHealth #DataInteroperability #HealthPolicy #HIMSS

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-CeUSnYxyELxWOZIdzoFxeh7Bo4vSO", "object": "chat.completion", "created": 1763766257, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "In the latest HIMSSCast, Baltimore Councilwoman Phylicia Porter emphasizes the crucial role of local public policy in addressing healthcare disparities. With a focus on modernizing maternal health data, her initiatives aim to combat the alarming rates of infant morbidity and mortality among Black mothers and children. By leveraging a $4.2 billion city budget, Porter advocates for improved care coordination and interoperability among health services. As municipalities hold the power for agile program development, the conversation highlights the need for collaboration among healthcare stakeholders to bridge gaps and enhance health equity. nn#HealthcareIT #HealthEquity #PublicHealth #MaternalHealth #DataInteroperability #HealthPolicy #HIMSS", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 621, "completion_tokens": 135, "total_tokens": 756, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 621
Completion Tokens - 135
Total Tokens - 756

 

AI-driven smartphone screening for acute COPD exacerbations: enhancing health equity in developing regions

npj Digital Medicine - (Saturday November 22, 2025) - Frequent Updates/ npj Digital Medicine

Acute exacerbations of chronic obstructive pulmonary disease (AECOPD) are critical clinical events that necessitate prompt intervention, yet their detection remains challenging in primary care, especially in resource-limited regions where a lack of awareness leads...

Revolutionizing COPD management, our AI-driven smartphone screening tool offers a breakthrough for detecting acute exacerbations (AECOPD) in resource-limited regions. By utilizing standard smartphone microphones, the system achieves an impressive AUC of 0.955, enabling timely interventions without relying on subjective patient reports. This innovative approach not only enhances health equity but also projects significant cost savings, with a 90.3% probability of positive returns. Our findings underscore the potential of AI to transform healthcare delivery in underserved populations, paving the way for more accessible and effective chronic disease management.#HealthTech #AIinHealthcare #ChronicDiseaseManagement #HealthEquity #DigitalHealth #COPD #InnovationInHealthcare

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-CeT5ljNqpTxlBKKu9ZBDnaE5hv3Zh", "object": "chat.completion", "created": 1763760985, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "Revolutionizing COPD management, our AI-driven smartphone screening tool offers a breakthrough for detecting acute exacerbations (AECOPD) in resource-limited regions. By utilizing standard smartphone microphones, the system achieves an impressive AUC of 0.955, enabling timely interventions without relying on subjective patient reports. This innovative approach not only enhances health equity but also projects significant cost savings, with a 90.3% probability of positive returns. Our findings underscore the potential of AI to transform healthcare delivery in underserved populations, paving the way for more accessible and effective chronic disease management. nn#HealthTech #AIinHealthcare #ChronicDiseaseManagement #HealthEquity #DigitalHealth #COPD #InnovationInHealthcare", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 24463, "completion_tokens": 141, "total_tokens": 24604, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 24463
Completion Tokens - 141
Total Tokens - 24604

 

The hidden risk of round numbers and sharp thresholds in clinical practice

npj Digital Medicine - (Saturday November 22, 2025) - AI/ Frequent Updates/ npj Digital Medicine

Clinical decision-making often simplifies continuous risk data into discrete levels using round-number thresholds. These simplifications can distort risk assessments. To systematically uncover these distortions, we develop an interpretable machine learning model that identifies anomalies...

In clinical practice, reliance on round-number thresholds can distort risk assessments, leading to suboptimal patient outcomes. This blog post discusses how an interpretable machine learning model identifies anomalies caused by these thresholds. Through simulations and real-world data analysis, the authors demonstrate the existence of discontinuities and counter-causal paradoxes in mortality risk. The findings emphasize the need for continuous reassessment of clinical protocols to align risk thresholds with the continuous nature of patient risk, particularly in critical care settings. This highlights the importance of dynamic risk assessment methods in improving healthcare outcomes. #HealthcareIT #ClinicalDecisionMaking #MachineLearning #PatientSafety #DataDrivenCare #RiskManagement #HealthTech

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-CeSti47Co3f5GbfOoOLIEi0V8Cf3T", "object": "chat.completion", "created": 1763760238, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "In clinical practice, reliance on round-number thresholds can distort risk assessments, leading to suboptimal patient outcomes. This blog post discusses how an interpretable machine learning model identifies anomalies caused by these thresholds. Through simulations and real-world data analysis, the authors demonstrate the existence of discontinuities and counter-causal paradoxes in mortality risk. The findings emphasize the need for continuous reassessment of clinical protocols to align risk thresholds with the continuous nature of patient risk, particularly in critical care settings. This highlights the importance of dynamic risk assessment methods in improving healthcare outcomes. #HealthcareIT #ClinicalDecisionMaking #MachineLearning #PatientSafety #DataDrivenCare #RiskManagement #HealthTech", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 23114, "completion_tokens": 132, "total_tokens": 23246, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 23114
Completion Tokens - 132
Total Tokens - 23246

 

Modernize Healthcare Contact Centers for Staff and Patients

HealthTech Magazine - (Friday November 21, 2025) - Frequent Updates/ HealthTech Magazine

Johns Hopkins Medicine reduced its call volume by 3% and its operating costs by $1.4 million using a contact center solution from Avaya, giving staff more time to assist patients with complex needs. Adding Value...

Transforming healthcare contact centers is essential for enhancing both patient and staff experiences. By leveraging advanced technologies such as AI and centralized systems, organizations like Johns Hopkins and Springfield Clinic have significantly improved operational efficiency. For instance, Johns Hopkins reduced call volume by 3%, saving $1.4 million, while Springfield Clinic saw a 44% drop in call abandonment rates. Emphasizing the patient experience is crucial, as modern tools facilitate better communication and reduce burnout among staff. As we embrace these innovations, the focus must remain on creating a more empathetic healthcare environment. #HealthcareIT #PatientExperience #AIinHealthcare #DigitalTransformation #ContactCenters #HealthTech #Innovation

As a healthcare IT expert, write a 100-word extractive summarization based on a blog post from the given text for posting on LinkedIn. The summary should capture key ideas from the entire post and its headings while staying focused, clear, and engaging. Use 5-7 relevant and popular online hashtags that are most likely to drive visibility and engagement. Avoid adding URLs or calls to action, and ensure the language is optimized for LinkedIn engagement style with a variable potential hook or attention-grabbing statement. The target audience is other healthcare IT professionals. Following is the title and text.
Model - gpt-4o-mini
Role - user
Temperature - 0.4
Maximum Tokens - 200

{ "id": "chatcmpl-CeSI7I1wLhdrqgHEQwilEsQf4h3t2", "object": "chat.completion", "created": 1763757907, "model": "gpt-4o-mini-2024-07-18", "choices": [ { "index": 0, "message": { "role": "assistant", "content": "Transforming healthcare contact centers is essential for enhancing both patient and staff experiences. By leveraging advanced technologies such as AI and centralized systems, organizations like Johns Hopkins and Springfield Clinic have significantly improved operational efficiency. For instance, Johns Hopkins reduced call volume by 3%, saving $1.4 million, while Springfield Clinic saw a 44% drop in call abandonment rates. Emphasizing the patient experience is crucial, as modern tools facilitate better communication and reduce burnout among staff. As we embrace these innovations, the focus must remain on creating a more empathetic healthcare environment. #HealthcareIT #PatientExperience #AIinHealthcare #DigitalTransformation #ContactCenters #HealthTech #Innovation", "refusal": null, "annotations": [] }, "logprobs": null, "finish_reason": "stop" } ], "usage": { "prompt_tokens": 6736, "completion_tokens": 133, "total_tokens": 6869, "prompt_tokens_details": { "cached_tokens": 0, "audio_tokens": 0 }, "completion_tokens_details": { "reasoning_tokens": 0, "audio_tokens": 0, "accepted_prediction_tokens": 0, "rejected_prediction_tokens": 0 } }, "service_tier": "default", "system_fingerprint": "fp_560af6e559" }

Prompt Tokens - 6736
Completion Tokens - 133
Total Tokens - 6869

 

I am an experienced healthcare executive with over 15 years of deep clinical and informatics expertise in the design, development, implementation and support of complex healthcare solutions. Beginning my career as a cardiologist, I understand the needs of clinicians and the nature of their work.