AI Meets the Front Lines: The Contact Center of the FutureBy Bill Smith
Bill Smith is director of Epic practice at Cordea Consulting.
Hospitals are always striving to deliver a better patient experience….
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HHS OCR fines Children’s Hospital Colorado $548,000 for HIPAA breaches involving phishing and cyberattacks.
In the first incident from 2020, an IT help desk technician disabled two-factor authentication for a physician’s account and…
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Apple CEO Tim Cook repeats his previous assertion that health apps will define the company’s legacy.
Cook says in an excellent Wired interview that enabling AirPods as hearing aids for moderate hearing loss…
It’s that time of year, with cybersecurity firm NordPass releasing its annual list of most used passwords. Topping the Hall of Shame list this year: secret, 123456, password, qwerty123, qwerty1, 123456789, password1, 12345678, 12345,…
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Non-profit healthcare safety group ECRI names AI as its top healthcare technology hazard for 2025. Organization President and CEO Marcus Schabacker, MD, PhD said in the list’s announcement, “Balancing innovation in AI with privacy…
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The Future State of AI and Automation in the Revenue CycleBy Patrice Wolfe
Patrice Wolfe, MBA is CEO of AGS Health.
Like many heavily regulated industries, healthcare has seen limited progress towards the…
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What We Can Learn about Mental Healthcare from a Cattle FarmBy Teira Gunlock
Teira Gunlock, MHA is CEO of First Stop Health.
What does mental healthcare in the United States have in common…
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The Drug Enforcement Administration says that criminals who have been committing prescription drug fraud are now using EHRs and e-prescribing systems to create bogus prescriptions that are often sent to pharmacies all…
This weekend marked the two-year anniversary of the debut of ChatGPT. This seems to be a good time to reflect on where generative AI has taken us during that interval.
When it initially…
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Business Insider reports that many digital health startups are cutting their valuations, shutting down, or being quietly acquired for parts after raising no new venture capital since the ZIRP heyday of 2021.
Venture…
