Consumerism has gained more traction across different markets, and the healthcare industry is also leaning into a consumer-centric approach to better cater to patients’ needs. In 2022, KLAS published a report sharing patients’ perspectives…
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In poring over the research KLAS published over the last few weeks, I found many hard-hitting insights that could be incredibly useful for providers, payers, and vendors looking to stay on top of current…
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The healthcare IT markets in the Middle East and Africa are seeing high energy and expansion. Healthcare organizations in the Middle East especially are moving beyond core EHR capabilities and increasing their digital strategies…
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It is harder than ever for ambulatory healthcare organizations to get paid for the care they provide. Revenue cycle management (RCM) services firms can help organizations fill resource gaps and build processes that optimize…
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Each year during HIMSS, KLAS puts on an exclusive Best in KLAS® Awards Show for all the winners of the year’s Best in KLAS awards. Throughout the evening, we recognize the efforts of these…
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In recent years, there has been a trend across the healthcare industry toward vendor consolidation. The ease of working with a single platform or vendor is especially important in a complicated, dynamic space such…
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As followers of KLAS well know, February saw the publication of our flagship Best in KLAS® report. At the same time, it was a great month for reports beyond Best in KLAS, with eight…
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Covering approximately 150 segments of the healthcare IT market, the Best in KLAS® report provides an unparalleled look at the state of customer satisfaction with HIT software and services. One of our main goals…
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When we started the Global Best in KLAS report a decade ago, the awards were based on combined feedback from all regions outside of the US. But the goal has always been to expand…
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KLAS’ mission is straightforward—to improve the world’s healthcare through insights, collaboration, and transparency. I would argue that the most important word in that statement is “improve.” We aren’t here to just measure or report…
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