Talkspace Launches New Mental Health Portal for Employers

Talkspace Launches New Mental Health Portal for Employers

Virtual behavioral health provider Talkspace unveiled a new product Thursday that provides employers with access to a library of mental health resources that they can share with employees.
New York City-based Talkspace serves employers, payers and consumers, and provides self-guided mental health programs, therapy and psychiatry. Its new product, Talkspace Engage, aims to help employers promote their mental health benefits to their employees, a challenge that many companies struggle with, said Erin Boyd, chief growth officer of enterprise at Talkspace. “One resounding common theme that we heard among [employers] was that, ‘I don’t know how to get people to use these benefits…

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Retail disruptors face big strategy questions in 2023, says AHA

Retail disruptors face big strategy questions in 2023, says AHA

A new report from the American Hospital Association Center for Health Innovation explores how retail companies and tech giants like Apple and Google will drive transformational change in healthcare delivery in 2023 and beyond.WHY IT MATTERS
With billions of dollars invested this past year, such as CVS Health’s purchase of Signify Health, the AHA report highlights retail healthcare companies having grabbed significant market share in primary care, concierge medicine, virtual care and in-home medical services. 
They’ve also broadened their reach into pharmacy benefits management, behavioral health and other areas, said AHA researchers in the report.
One example is Amazon. While the company is in the process of buying…

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BCBS Tennessee Unveils Health Disparities in First Health Equity Report

BCBS Tennessee Unveils Health Disparities in First Health Equity Report

BlueCross BlueShield of Tennessee unveiled its first Health Equity Report Tuesday, which analyzed six topics of health disparities: behavioral health, cancer, child and adolescent care, chronic condition management, Covid-19 and maternal health.
The report serves as a way to understand the inequities that exist among its members to determine ways the payer can address the disparities, said Dr. Andrea Willis, chief medical officer of BCBS Tennessee. “We wanted to get a better picture of the health issues and barriers to care faced by our members and Tennesseans as a whole, so that we could more effectively partner with health care providers to…

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How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

Toni Land, Head of Clinical Healthcare Experience at MedalliaIt’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members. Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should patient and team member experience efforts within the healthcare sector. That’s all the more true as the country now navigates…

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Virtual care system designed for COVID-19 grows into a multiuse digital health tool

Virtual care system designed for COVID-19 grows into a multiuse digital health tool

In 2019, Cleveland-based University Hospitals saw an opportunity to use automation and digital care technologies to improve patient engagement, clinical care and outcomes.THE PROBLEM
Ultimately, the health system was looking for ways to improve patient engagement first and foremost and then wanted to see how it could use automated tools to improve outcomes.
It also recognized the foundational changes occurring in the health system – especially when it came to consumer behavior and increased competition from nontraditional healthcare disruptors. The organization wanted to offer its patients tools and options that support their personal healthcare journeys in these ways.
PROPOSAL
“We implemented Amwell Automated Care Programs…

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