Virtual care enables BrightView Health to increase outpatient access

Virtual care enables BrightView Health to increase outpatient access

BrightView Health, a behavioral health facility that specializes in addiction treatment and substance abuse, already was using telehealth when the COVID-19 pandemic and associated response happened. The organization mostly was using telehealth between its various locations.THE PROBLEM
However, BrightView did not have a secure communications platform to engage with patients either synchronously or asynchronously.
“So, the pandemic and the lockdowns created some potential gaps in access to care that we needed to predict and fill,” said Navdeep S. Kang, chief clinical officer at BrightView Health and a fellow with the Obama Foundation. “We looked at several platforms to implement secure communications.
“We were specifically interested…

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Remote therapeutic monitoring is reimbursable – here's what you need to know

Remote therapeutic monitoring is reimbursable – here’s what you need to know

Ever since CMS released the new CPT codes for remote therapeutic monitoring last year, health systems have been eager to use them, but unsure of the criteria. Providers are acknowledged for the time they spend connecting with patients outside of the office.With the new CPT codes, providers can get reimbursed for:

Educating patients on how to use a remote care-management platform.

Monitoring a platform’s alerts and patients’ use of remote education.

Direct patient/provider messaging within the platform.

Data collection via the platform, i.e., collecting patient feedback on pain levels, activity and motion.

To qualify for reimbursable RTM, providers need to use software deemed a medical device…

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Gaming tech is being used for dementia treatment

Gaming tech is being used for dementia treatment

Research shows that apathy is a significant challenge for people living with dementia. They lose the ability to take initiative, which has an enormous effect on their emotional and physical wellbeing. This makes the disorder much harder to treat.THE PROBLEM
Andrus on Hudson, based in Hastings-on-Hudson, New York, serves and cares for individuals (“residents,” to reflect the environment in which they receive care) who have various types of dementia. One of the primary challenges caregivers and residents face are negative behaviors that occur when there are downtimes during the day and/or the sundown window.
These negative behaviors include agitation and wandering. While AOH uses…

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Geisinger solves behavioral health access problem with telemedicine

Geisinger solves behavioral health access problem with telemedicine

Benjamin C. Gonzales, operations manager II, virtual care, at Geisinger, said the prominent health system has faced a problem that is the biggest problem in behavioral healthcare: access. And while Geisinger’s population certainly has experienced its own challenges with behavioral health access like other communities, the problem has been significantly compounded by three things.THE PROBLEM
“First and most obvious, the pandemic,” Gonzales stated. “Unsurprisingly, we experienced a surge in demand much like other specialties in our system. Before the pandemic, it was common for our department to have a couple hundred outstanding referrals.
“We quickly saw that increase to a maximum of 19,000…

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Hyndman Area Health Center cuts IT bill in half with the cloud

Hyndman Area Health Center cuts IT bill in half with the cloud

Hyndman Area Health Center – a holistic Pennsylvania-based health center providing family medicine, dental health, behavioral health and more – transitioned from client-hosted servers to eClinicalWorks cloud-based servers to expand its network capacity and meet a rising data demand.Since then, it has experienced a more than 150% increase in patients and has saved hundreds of thousands of dollars over the past few years since it no longer relies on physical servers.
Healthcare IT News sat down with Bill Kurtycz, CEO of Hyndman Area Health Center, to discuss cloud technology, cloud EHRs and telehealth, and how the technologies have benefitted the provider organization.
Q….

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