CIO Podcast - Episode 49: Frictionless Billing with Joanne Mizell

CIO Podcast – Episode 49: Frictionless Billing with Joanne Mizell

For the 49th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Joanne Mizell, Chief Operating Officer at Banner|Aetna to talk about Frictionless Billing, an initiative to improve the patient billing process.  Mizell shares with us some of the financial and revenue pressures that healthcare organizations are facing today and her answer may surprise you.  Plus, she shares how being a "payvider" (provider and payer) provides a great opportunity to address problems like the Frictionless Billing effort they rolled out to improve the billing experience for patients.  We also ask Mizell how technology has helped and…

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Healthcare systems could face new DPRK ransomware tactics

Healthcare systems could face new DPRK ransomware tactics

Government agencies from the United States and the Republic of Korea are highlighting new ransomware tactics they’ve seen, which they say are used to conceal the affiliation of Democratic People’s Republic of Korea hackers working to stage attacks against U.S. and South Korean healthcare organizations and critical infrastructure.WHY IT MATTERS
The new cybersecurity advisory, Ransomware attacks on critical infrastructure fund DPRK malicious cyber activities, details both North Korea’s historically and recently observed tactics, techniques and procedures and indicators of compromise.
The additional observed TTPs “span phases from acquiring and purchasing infrastructure to concealing DPRK affiliation,” according to the United States National Security Agency, the Federal…

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The Journey Is As Critical As the Outcome

The Journey Is As Critical As the Outcome

Journey maps are powerful marketing tools. They can bring clarity to complex cross-departmental campaigns, help identify gaps, and get stakeholders aligned. Having a well-defined journey map even helps organizations maximize their precious marketing budgets. Journey maps take effort to build, but are worth the investment.We sat down with presenters Caroline DeVore, Executive Director of Strategy and Lorraine McMeekin, Senior Marketing Strategist from StudioNorth to get a preview.Learn more about StudioNorth at: https://www.studionorth.com/Find more great health marketing content: https://www.hitmc.com/—– Contents of this video —–0:00 – Introduction1:18 – What is a journey map?3:25 – How are maps used?5:55 – Customer example9:45 – Getting…

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Florida ACO achieves value-based care goals with real-time patient data platform

Florida ACO achieves value-based care goals with real-time patient data platform

Achieving value-based care goals remains a difficult challenge for many providers who also are trying hard to provide equitable care. Pathways Health Partners, an accountable care organization that works with more than 280 providers across multiple clinical specialties, works with organizations to address these issues.THE PROBLEM
“Ensuring access to patient records in real time, regardless of where patient care is delivered, was an ongoing hurdle for our organization,” said Ricardo Matos, CIO at Pathways. “It was a significant limitation with regard to our providers making timely, informed care decisions.
“And we knew from our experience working with partners over the years that trying…

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Charlie’s Table Gluten Free Pasta Invites Everyone to Eat Together

Charlie’s Table Gluten Free Pasta Invites Everyone to Eat Together

Bennett Hirsch and David Landay of Charlie’s Table, a company that specializes in delicious gluten-free and kosher pasta joins eHealth Radio and the Health News and Nutrition Channels.
Listen to interview with host Eric Michaels and guests Bennett Hirsch and David Landay discuss the following:
Bennett, why is a gluten-free diet important for some individuals?
David, why was Charlie’s Table gluten-free pasta created?
How does this pasta make it easier for a host to be inclusive with meals?
What makes a good gluten free pasta?
What tips would you give to someone who needs to find a safe gluten-free restaurant?
Charlie’s Table makes gourmet artisanal fresh pasta…

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Vendor Notebook: new tools and acquisitions from OptumRx, ScionHealth, others

Vendor Notebook: new tools and acquisitions from OptumRx, ScionHealth, others

It’s a new year, and healthcare technology vendors are rolling out their latest innovations, market approvals, acquisitions and staffing shake-ups.OptumRx launched Price Edge, a tool that compares pricing for traditional generic drugs to ensure members get the lowest prescription drug prices. A suite of new tools for both patients and providers target aspects of pharmacy logistics that have been known to delay or complicate care, such as getting real-time pharmacy benefits information and obtaining prior authorizations. In October, Optum, UnitedHealth Group’s pharmacy services company, merged with data clearinghouse Change Healthcare. The U.S. Department of Justice tried to block the merger and is appealing the…

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Episode 10: A Look at the  Proposed HIPAA Changes

Episode 10: A Look at the Proposed HIPAA Changes

In this episode of Health+Tech, Andrea Lee Linna and Jonathan Ishee are joined by fellow McGuireWoods digital health team member Michael Paluzzi to discuss proposed HIPAA changes that may require covered entities and business associates to overhaul their HIPAA policies and procedures in 2022.After providing a high-level overview of the proposed changes, the podcast turns to a live recording of Andrea and Jonathan’s recent webinar, “Preparing for Major HIPAA Changes in 2022,” offering in-depth details about the proposed changes and how to prepare for them in the new year….

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