Clinician Training 2021 Update
Training is the backbone of user mastery (one of the three pillars of EHR satisfaction outlined in the …
Continue ReadingTraining is the backbone of user mastery (one of the three pillars of EHR satisfaction outlined in the …
Continue ReadingTo date, over 45 Arch Collaborative organizations have used the EHR Experience Survey to measure their cliniciansâ EHR satisfaction at least twice, capturing the repeat scores of over 30,000 clinicians. Between measurements, these organizations…
Continue ReadingThe Arch Collaborative examines many factors in trying to understand an end userâs EHR satisfaction. Some of these factorsâsuch as training or user supportâare the responsibility of the healthcare organization. Someâlike self-directed mastery and…
Continue ReadingReporting significant benefits, including increased EHR satisfaction and more effective teamwork, four Arch Collaborative organizations have implemented EHR optimization sprintsâ in their ambulatory clinics. Based on pre- and post-intervention surveys from over 400 clinicians…
Continue Reading72% of acute care providers in Arch Collaborative research deal with complex work arrangementsâmeaning they work in multiple locations or additional care settings. For reasons ranging from differences in the EHR system and workflows…
Continue ReadingIn 2019, KLAS published …
Continue ReadingIn the early days of the Arch Collaborative, clinician feedback revealed three fundamental factors key to EHR satisfaction: (1) strong user mastery, (2) an organization-wide sense of shared ownership, and (3) EHR technology that…
Continue ReadingThe various healthcare organizations in the Arch Collaborative differ widely in terms of size, focus, patient demographics, EHR systems, and leadership structures. These differences can affect end usersâ EHR satisfaction, particularly when it comes…
Continue ReadingClinician perceptions of three key EHR stakeholdersâtheir organization/IT leadership, their EHR vendor, and themselves as end usersâimpact their Net EHR Experience Scoreâ . However, this impact is strongest with the first groupâorganization/IT leadership. A number…
Continue ReadingKLAS Arch Collaborative Report Exploring EHR Satisfaction by Provider Specialty – Clinician Efficiency and Personalization […]
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