Since 2017, the Arch Collaborative has used the Net EHR Experience Score (NEES) to measure and benchmark clinicians’ EHR satisfaction. This report breaks down what this score means and how the metrics behind it can help organizations pinpoint ways to improve clinicians’ experience with the EHR…
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By Hannah Nelson
March 06, 2023 – System response time is a top factor hampering clinician EHR satisfaction, according to a KLAS Arch Collaborative research report.
KLAS has used the Net EHR Experience Score (NEES)…
It’s rare to find a clinician who raves about their organization’s electronic health record. Nearly every provider needs an EHR, but few are satisfied with their system — often due to its difficulty of…
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