What You Should Know:
Resource-strapped hospice leaders are looking for tools that alleviate clinician burnout by streamlining workflows and building additional point-of-care functionality. Slow vendor development on this front has led to an overall decline…
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What You Should Know:
A new report by KLAS delves into many of the questions posed to clinicians in the Arch Collaborative’s User Experience and Trainer Quality Benchmark surveys to help further demystify the specific…
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There are new cybersecurity tools for protecting patient safety that every healthcare organization should know about. In this video, two leaders in the field discuss two recent initiatives: The Healthcare Cybersecurity Benchmarking Study, co-led…
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What You Should Know:New and more stringent regulations have increased documentation burden for long-term care (LTC) provider organizations, and this combined with other factors (COVID-19, staff turnover, increased LTC demand) has intensified clinician and…
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Making enticing promises is one thing, but delivering on them is a whole other ball game. For health technology vendors, this age-old lesson is an important one.
Kept promises usually serve as the basis of…
By Hannah Nelson
May 15, 2023 – While clinicians report at-the-elbow EHR training as the most useful, alternate training methods such as self-directed eLearning could present the best value for clinician time savings, according to a…
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Since the early days of the Arch Collaborative, feedback from clinicians has shown training to be a key pillar of EHR success. The importance of education became even more apparent as methods for delivering…
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What You Should Know:Operational limitations—such as staffing shortages, variable patient flow, and poor visibility into resource availability—can make it difficult for healthcare organizations to effectively manage their capacity, leading to volatile workloads that see…
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By Hannah Nelson
May 10, 2023 – Keeping promises related to product integration capabilities is key for health IT vendors to drive customer satisfaction, according to a KLAS report.
The report is based on data collected in…
Healthcare organizations and HIT vendors alike have noted the benefits of moving to a public cloud provider—see previous KLAS research for insights into the experiences of organizations that have used Amazon Web Services (AWS)…
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