Clinician Training 2021 Update
Training is the backbone of user mastery (one of the three pillars of EHR satisfaction outlined in the …
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Tag: KLAS
Individual Repeat Measurements
To date, over 45 Arch Collaborative organizations have used the EHR Experience Survey to measure their cliniciansâ EHR satisfaction at least twice, capturing the repeat scores of over 30,000 clinicians. Between measurements, these organizations…
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EHR Vendor Initiatives
The Arch Collaborative examines many factors in trying to understand an end userâs EHR satisfaction. Some of these factorsâsuch as training or user supportâare the responsibility of the healthcare organization. Someâlike self-directed mastery and…
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Improving EHR Satisfaction in Ambulatory Settings
Reporting significant benefits, including increased EHR satisfaction and more effective teamwork, four Arch Collaborative organizations have implemented EHR optimization sprintsâ in their ambulatory clinics. Based on pre- and post-intervention surveys from over 400 clinicians…
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Allied Health Professionals
Allied health professionals (also often called ancillary care providers) are a group of EHR users that haveâuntil nowâreceived less focus in Arch Collaborative reports. This study shares core findings about this group of users…
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Clinician Burnout 2021
The Arch Collaborativeâs first look at clinician burnout after the start of the COVID-19 pandemic revealed levels of nurse and physician burnout to be only …
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EHR Satisfaction in Providers with Complex Work Arrangements
72% of acute care providers in Arch Collaborative research deal with complex work arrangementsâmeaning they work in multiple locations or additional care settings. For reasons ranging from differences in the EHR system and workflows…
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Clinician Turnover and the EHR Experience
Two years into the COVID-19 pandemic, healthcare organizations in the US are dealing with multiple repercussionsâincluding major staffing shortages. Clinician turnover is high, staffing costs have risen, and even when organizations are able to…
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Global EHR Satisfaction 2022
In 2019, KLAS published …
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EHR Response Time & Reliability
In the early days of the Arch Collaborative, clinician feedback revealed three fundamental factors key to EHR satisfaction: (1) strong user mastery, (2) an organization-wide sense of shared ownership, and (3) EHR technology that…
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