Following the COVID-19 pandemic, healthcare organizations have seen massive provider burnout, which ultimately leads to issues with staff shortages and quality of patient care. What can organizations do to alleviate and prevent provider burnout?
Continue Reading
Since the Arch Collaborative was created in 2017, KLAS has had the opportunity to partner with almost 300 healthcare organizations to measure clinician perceptions of the EHR experience. These measurements represent over 340,000 clinician responses and have revealed key insights about common areas of satisfaction and frustration.
Continue Reading
Since 2017, the Arch Collaborative has used the Net EHR Experience Score (NEES) to measure and benchmark clinicians’ EHR satisfaction. This report breaks down what this score means and how the metrics behind it can help organizations pinpoint ways to improve clinicians’ experience with the EHR…
Continue Reading
By Hannah Nelson
March 09, 2023 – A clinical decision support (CDS) EHR integration helped significantly reduce inappropriate urine culture (UC) orders among hospitalized patients in the country’s large safety-net hospital system, according to…
Adam Cherrington and Dan Czech are joined by Laura Marquez, head of Digital Transformation at the University of Utah.Laura Marquez's passion is amplifying the patient voice by putting the patient and their families first….
Continue Reading
As representatives of KLAS, we were recently privileged to be part of Arab Health, the Middle East’s largest healthcare conference held in Dubai annually. We met with government officials and executives from healthcare provider…
Continue Reading
Top News
Transcarent will acquire virtual primary care company 98point6’s care delivery division — which includes an AI-powered chatbot, physician group, and self-insured employer business — for $100 million.
Transcarent, which has relied on contracted clinicians,…
By Hannah Nelson
March 06, 2023 – System response time is a top factor hampering clinician EHR satisfaction, according to a KLAS Arch Collaborative research report.
KLAS has used the Net EHR Experience Score (NEES)…
It’s rare to find a clinician who raves about their organization’s electronic health record. Nearly every provider needs an EHR, but few are satisfied with their system — often due to its difficulty of…
Continue Reading
By Sarai Rodriguez
March 03, 2023 – Epic Systems has formed a partnership with Press Ganey, a patient satisfaction consulting company, to support a patient experience data integration into its more than 300 million patient records.
The partnership…
