News 3/3/23
Top News
VA Deputy Secretary Donald Remy, JD, who oversees the VA’s Oracle Cerner implementation and other initiatives as its equivalent to COO, resigns as of April 1.
Remy’s departure follows that of VA EHR…
Tag: online scheduling
Crucial Factors Healthcare Providers Should Consider When Migrating CRM Platforms
Customer relationship management (CRM) software is an integral part of any successful business operation. It’s a technology that is designed to boost customer satisfaction by improving interactions and relationships. Driven by cloud computing, big…
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The Importance of Patient Experience To Recession-proof Your Practice
Speculation as to whether or not the U.S. will soon be facing a recession has been a recurring conversation among economists as of late. Although popular belief leads many to assume that the healthcare…
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How to Rein in Unpredictability During High-Traffic Respiratory Illness Season
‘Tripledemic’ concerns have been on the rise with the collision of flu, Covid-19, and respiratory syncytial virus (RSV) wreaking havoc in clinics and hospitals. Yet staff are expected to provide smooth, fast, and effective care journeys for all, no matter the volume of patients. We know, however, that everything doesn’t always go as planned when patient traffic explodes. Bottlenecks like long wait times and limited appointment options inevitably skyrocket, and staff bear the brunt of patients who (understandably) want to be seen immediately, in conjunction with staff members intermittently being out sick themselves.
Living in an environment of extreme health unpredictability affects…
Merchandising healthcare access: adopting e-commerce techniques
As the consumerization of healthcare continues to take shape, the next frontier of healthcare access may well be merchandising healthcare inventory, contended Derek Streat, cofounder and CEO of DexCare, a digital transformation platform vendor.By combining healthcare and e-commerce technologies and strategies, healthcare provider organizations can dramatically improve the digital discovery of care and access to it for patients, he said.
And as workforce shortages continue and tech giants like Amazon push in, these digital consumer experiences will be critical for traditional providers like health systems to operate sustainably, scale care delivery and access, and survive in this competitive and volatile landscape, he added.
We interviewed…
