Quotes
With respect to healthcare, I see
digital transformation as a formula: simplified patient journey + streamlined employee workflow = a memorable experience. The ability to distill the patient touch points down to only what is necessary, make the behind-the-scenes workflow less cumbersome (reducing silos and friction points) and accelerate the entire throughput with carefully selected and complementary technology is the essence of digital transformation. Process is always upstream from technology, and any digital effort should take that into consideration.
Tom Barnett
