What You Should Know:
– A new report by J.D. Power reveals concerning trends in US hospitals, highlighting patient dissatisfaction with limited doctor access, lengthy wait times, and communication issues.
– The J.D. Power report underscores…
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Matt Cohen, Director of AI, Loyal
As the buzz around ChatGPT and generative-AI continues, it’s important for health leaders to look past their excitement around these new tools and remain committed to ensuring patient trust…
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The following is a guest article by Jim Tyrrell, Vice President of Enterprise Product Management at TNS
COVID-19 didn’t spawn patient dissatisfaction, but the pandemic did accelerate it. In 2022, only 12% of US adults…
The following is a guest article by Branden Neish, Chief Product & Technology Officer at Weave
In the midst of a global pandemic and a looming economic recession, the healthcare industry has faced a multitude…
