Tag: video

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

HIT Consultant

Toni Land, Head of Clinical Healthcare Experience at MedalliaIt’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members. Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should patient and team member experience efforts within the healthcare sector. That’s all the more true as the country now navigates…

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An inside look at AdventHealth's powerful telemedicine program

An inside look at AdventHealth’s powerful telemedicine program

Healthcare IT news

Most healthcare consumers have experienced certain pain points in receiving care for family and friends.THE PROBLEM
Patient access is a top priority for AdventHealth, a health system based in Altamonte Springs, Florida. For the health system, improving the way it delivers care to patients starts with meeting them at the place of their needs.
“Looking for ways to solve for bringing the right care to the right patient at the right place and time is imperative to stay ahead of the ever-changing landscape,” said Ashley Bard, IT director, care navigation and virtual care technology, at AdventHealth. “In recent years, our users of healthcare…

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VitalSight by OMRON Preview at CES 2023

VitalSight by OMRON Preview at CES 2023

Healthcare IT Today

VitalSight is a new tool for remote patient monitoring (RPM) from OMRON, a company that offers a wide range of health devices for blood pressure, respiratory problems, and more. Brandon Haag, OMRON's Director of Operations and Business Development, describes in this short video the operation of VitalSight and how it helps both the patient and their doctor treat hypertension. OMRON is working on adding more sources of data and medical conditions to this program.Learn more about VitalSight by OMRON: https://omronhealthcare.com/vitalsight/Find more great health IT content: https://www.healthcareittoday.com/…

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The Journey Is As Critical As the Outcome

The Journey Is As Critical As the Outcome

Healthcare IT Today

Journey maps are powerful marketing tools. They can bring clarity to complex cross-departmental campaigns, help identify gaps, and get stakeholders aligned. Having a well-defined journey map even helps organizations maximize their precious marketing budgets. Journey maps take effort to build, but are worth the investment.We sat down with presenters Caroline DeVore, Executive Director of Strategy and Lorraine McMeekin, Senior Marketing Strategist from StudioNorth to get a preview.Learn more about StudioNorth at: https://www.studionorth.com/Find more great health marketing content: https://www.hitmc.com/—– Contents of this video —–0:00 – Introduction1:18 – What is a journey map?3:25 – How are maps used?5:55 – Customer example9:45 – Getting…

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Kami Vision: Detecting and Reporting Elderly Falls

Kami Vision: Detecting and Reporting Elderly Falls

Healthcare IT Today

Kami Vision provides technology called KamiCare that helps caregivers in an eldercare community or a person’s home detect and respond quickly to a fall. AI, running right in Kami Vision’s camera, detects falls and reports them to caregivers selected by an app.Watch this short video with CTO Ajay Gulati to see how Kami Vision provides easy setup and flexibility, protects privacy, deals with false alerts, and supports aging in place. Plus, check out their consumer version of KamiCare on Amazon.Learn more about KamiCare: https://kamivision.com/kamicare/Find more great health IT content: https://www.healthcareittoday.com/…

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Review of the Zebra ET40-HC and ET45-HC Tablets

Review of the Zebra ET40-HC and ET45-HC Tablets

Healthcare IT Today

I was excited to get the opportunity to review the Zebra ET4x-HC Series Tablets that Zebra has recently brought to market.  The initial launch comes in two models: ET40-HC and ET45-HC.  The two models are roughly equivalent with one doing only Wifi and the other offering a 5G option as well.Zebra was kind enough to send me a model to test and review.  Just holding it in your hand, you can feel the ruggedness of the device and you can see the thoughtful design that went into the device.  Everything from their approach to plastics and housing that can withstand regularly cleaning…

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Epic remains Best in KLAS for overall software suite for 13th year

Epic remains Best in KLAS for overall software suite for 13th year

Healthcare IT news

In addition to winning overall, Epic was named top Overall Physician Practice Vendor based on provider feedback in this year’s Best in KLAS awards. The health IT giant also earned plaudits in 13 other categories, the research firm announced Wednesday.Of note, Impact Advisors and Nordic are tied as co-winners of the Overall IT Services category. 
Impact Advisors also took top placements in ERP Implementation Leadership, Financial Improvement Consulting and Security & Privacy Consulting Services categories while Nordic won for HIT Core Clinical Implementation Leadership.
The KLAS announcement noted that Nordic also scored above 90 in four separate services segments, which is detailed in 2023…

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Hands-on cardiac education pays dividends for patients and others, says Abiomed

Hands-on cardiac education pays dividends for patients and others, says Abiomed

Healthcare IT news

At a Heart Recovery Advocate Day held on February 3 at Abiomed’s Danvers, Massachusetts, headquarters, patients shared their stories of heart recovery, toured the facility, participated in lab demonstrations and had the opportunity to meet the operators who made their left ventricular assist devices, right ventricular assist devices and lung-assist devices.Connecting patients with each other, and with technologists
Beyond pictures, videos and surgical explanations, many cardiology intervention patients want to know more about the technology that enabled their heart recovery. 
That is clear from the 24 survivors that experienced planned or unplanned percutaneous coronary interventions and cardiogenic shock events and who attended the largest…

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Merchandising healthcare access: adopting e-commerce techniques

Merchandising healthcare access: adopting e-commerce techniques

Healthcare IT news

As the consumerization of healthcare continues to take shape, the next frontier of healthcare access may well be merchandising healthcare inventory, contended Derek Streat, cofounder and CEO of DexCare, a digital transformation platform vendor.By combining healthcare and e-commerce technologies and strategies, healthcare provider organizations can dramatically improve the digital discovery of care and access to it for patients, he said.
And as workforce shortages continue and tech giants like Amazon push in, these digital consumer experiences will be critical for traditional providers like health systems to operate sustainably, scale care delivery and access, and survive in this competitive and volatile landscape, he added.
We interviewed…

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